SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
Why this VPI (explainable, experimental)
VPI breakdown
| Impact | 99.00 |
| Exploitation signal(KEV listed) | ×1.50 |
| Ransomware bonus | +5.00 |
| VPI | 100.00 |
VPI formula vpi-v1
Required Action
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.