FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.219, the open tracking endpoint `GET /thread/read/{conversation_id}/{thread_id}` allows unauthenticated attackers to enumerate valid conversation and thread IDs, and modify thread state (`opened_at` timestamp) without any authentication. Version 1.8.219 patches the issue.
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.219, the open tracking endpoint GET /thread/read/{conversation_id}/{thread_id} allows unauthenticated attackers to enumerate valid conversation and thread IDs, and modify thread state (opened_at timestamp) without any authentication. Version 1.8.219 patches the issue.
Why this VPI (explainable, experimental)
VPI breakdown
| Impact | 65.00 |
| Exploitation signal(No additional exploitation signal) | ×1.00 |
| VPI | 65.00 |
VPI formula vpi-v1